Terms and Conditions

1. The Siemens Smart Dock Promotion is the offer by the Promoter of a gift of the Siemens Smart Kitchen Dock (the “Gift”) to purchasers on purchases of two or more selected Siemens Smart appliances. Claims are valid for purchases made between 2nd August 2023 and 31st December 2023 and for which the Promoter has received a completed and valid claim by 30th June 2024 (six months after final date of promotion).

2. No other offers can be claimed in conjunction with the Siemens Smart Kitchen Dock Promotion, excluding the 5 Year Warranty Promotion. More information about appliances with 5 Year Warranty please visit: https://www.siemens-home.bsh-group.com/uk/customer-service/siemens-warranties/5-year-warranty#tab-navigation. And the Siemens Cashback Promotion running from 01.08.2023 – 30.11.2023 more information www.Siemens-home.co.uk/experience-Siemens/promotions/kitchen-promotions

3. This is a consumer only promotion and full details of the ‘Gift’ breakdown are available at https://www.siemens-home.bsh-group.com/uk/promotions/smartkitchendock.

4. The Siemens Smart Kitchen Dock Promotion only applies to purchases of the following Siemens appliances:

Qualifying Freestanding Appliances:

Qualifying Built-in Appliances:

Qualifying Built-in Appliances studioLine exclusive range:

5. Purchases of graded, seconds, replacements and imperfect products are excluded from the Promotion.
6. All appliances purchased on a trade or contract basis (i.e. non consumer purchases) are excluded from the Promotion.
7. The promotion is open to residents aged 18 and over of the United Kingdom, Channel Islands, Isle of Man and Northern Ireland only.
8. The Promotion, which starts on 2nd August 2023 and runs until 31st December 2023, only applies to purchases made on or between these dates. The Promoter must receive a completed and valid claim by 30th June 2024.
9. The Promotion is offered via participating retailers only and only participating retailers will have the official advertising literature.
10. How to Claim:
    a. In order to claim the Gift, claimants must fully complete the online claim form (including full Receipt, ENR number and full address). The online claim form is available on https://www.siemens-home.bsh-group.com/uk/promotions/smartkitchendock. A claim form can also be downloaded from https://www.siemens-home.bsh-group.com/uk/promotions/smartkitchendock and submitted by post to ‘Siemens Smart Kitchen Dock’, Marketing Lounge Partnership of The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.
    b. Claims must be received by the Promoter no later than midnight on the 30th June 2024 and the Promoter will not accept any claims received subsequently.
    c. If an ENR number cannot be provided at the time of the claim because the appliance has not been delivered by 31st December 2023, please state when the delivery is expected and complete the claim after delivery has taken place and before (six months after final claim date).
    d. A copy of original purchase receipts must be provided for claim forms. For the avoidance of doubt, copies of deposit receipts and/or order confirmations will not be accepted. Purchasers can call the helpline 01565 656 765.
    e. A photograph of the ENR panel is required for both online and postal claims. Claims will not be accepted until a photograph of the ENR panel is provided.
    f. Invoice must include the order date. Invoices without the order date will not be accepted.
11. Claims are posted at claimants risk and proof of sending is not proof of receipt.
12. The Promoter reserves the right to investigate and undertake all such action, as is reasonable, to protect itself against fraudulent or invalid claims including, without limitation, to require claimants to provide further verification as to proof of purchase. In addition, the Promoter reserves the right to reject those claims which are, in their opinion, fraudulent or invalid.
13. The Gift will not be paid in the event that the product purchased is returned to the relevant retailer.
14. Claims on purchases made on Amazon and supplied by a third party will not be accepted. Only claims for products supplied directly by Amazon will be accepted through Amazon purchases.
15. Claimants should allow up to 3 weeks from date the claim is approved for the delivery of their Smart Kitchen Dock.
16. All claim forms and copy purchase order receipts, once received by the Promoter, will become its property and will not be returned to claimants therefore please ensure you keep a copy. The decision of the Promoter in all matters is final and binding and no correspondence shall be entered into.
17. By submitting a claim, claimants agree to be bound by these terms and conditions.
18. In the unlikely event that a claimant is unhappy with their Siemens appliance and wishes to return it, the Gift i.e. the Smart Kitchen Dock, will need to be returned.
19. The Promoter reserves the right to withdraw, extend or amend the terms of this promotion at any time due to circumstances beyond its control.
20. All correspondence should be sent to ‘Siemens Smart Kitchen Dock, Marketing Lounge Partnership of The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG or via 01565 656 765.
21. The Promotion is subject to the laws of England and Wales and the courts of England and Wales shall have non-exclusive jurisdiction.
22. The Promoter is Siemens Home Appliances, a division of BSH Home Appliances Limited, a company registered in England and Wales under company registration no.01844007, whose registered office is at Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, Buckinghamshire, MK12 5PT, UK.
23. This Promotion is carried out and facilitated by Marketing Lounge Partnership on behalf of the Promoter.
24. The Data Controller and Data Processor (as defined in the General Data Protection Regulations ((EU) 2016/679)) is the Marketing Lounge Partnership of The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG. The privacy policy for the Marketing Lounge Partnership can be found at https://siemenstreats.co.uk/privacy-policy.
25. The Promoter reserves the right to offer an alternative gift, which may include Bosch or Neff Smart Kitchen Dock.